Lucy answers when you can’t — day, night, mid-job. She books the appointment, escalates real emergencies, and texts you the lead before the caller can dial the next name on Google.
The panel loops between a 2 a.m. emergency in English and a routine call in Spanish — because your next customer might open in either one. She picks up in two rings, finds out what’s actually wrong, decides whether it can wait, and handles it. You get one text.
of calls to small service businesses go unanswered.
Invoca / industry call-tracking dataof callers who hit voicemail never call back — they dial the next name on Google.
Hibu consumer studyaverage revenue lost per missed service call.
Invoca benchmarkNo app to learn, no scripts to write, no dashboard to babysit. We build her, test her, and manage her — you just read the text when a lead comes in.
Your trade, service area, schedule, and your rules for what counts as an emergency. You approve every word she’s allowed to say. Nothing goes live without your sign-off.
When you don’t pick up, she does — every time, with unlimited inbound calls. On bilingual plans she responds in the caller’s language, English or Spanish, and she knows a burst pipe from a tune-up.
Appointments drop onto your calendar with the customer confirmed by text and email. True emergencies alert you or your on-duty tech instantly. Weekly, monthly, and quarterly reports keep score.
While Lucy handles the conversation, you get the outcome: who called, what they need, where they are, and when they’re booked. Emergencies ring through instantly. Everything else waits until you’re off the ladder.
Configured for plumbing, HVAC, electrical, construction, painting, landscaping and more — or as a personal assistant for hyper-busy professionals. Your rules, your service area, your preferences.
Nights, weekends, holidays, and every minute you’re under a sink or on a roof. She answers when you don’t — every time. No days off.
Fluent English and Spanish, switching automatically on the caller’s first sentence. One Spanish-speaking lead can turn into thousands more per month in work. Mandarin and German coming soon.
A pipe burst at 2 a.m. or a routine tune-up? Lucy tells the difference and escalates only what genuinely can’t wait — the way a dispatcher would.
Appointments booked straight onto your calendar with a confirmation text to the customer. No back-and-forth, no double-booking.
If a caller hangs up before connecting, they get an instant text from your number — the lead never goes cold.
After the job closes, happy customers get a friendly nudge to leave a five-star review. Reputation is everything.
Move the sliders to your real numbers. Most owner-operators are stunned by how much money leaks out every month from simple missed calls.
Lucy recovering even a fraction of those calls pays for herself with the first booked job.
Stop losing work Estimate: missed calls × booking rate × job value × 4.33 wks. Your results will vary.
Most AI receptionist tools are built by developers who’ve never answered a 2 a.m. call. Lucy was built by a former professional firefighter with two decades in emergency response, search and rescue, and large-scale safety operations.
“I spent my life answering The Call. I know exactly what happens when the wrong call is missed — and what it takes to be on the job day in, day out.”
Rodney — Founder, Service Solutions.AI
From a solo operator’s answering line to a fully managed front office. Month to month, cancel anytime. We build, test, and tune Lucy before she answers a single call — and you approve every word.
A fully customized AI receptionist — configured, tested, and managed for you.
Never miss a call
Service Solutions AI